We are committed to protecting and respecting your privacy and as such your information will always be safeguarded through our adherence to the Data Protection Act 1998, and the Privacy and Electronic Communications Regulations (2003). We will not use or share the information you give, other than where we have a legitimate interest in doing so; or if we have no such interest, without your consent which is given by completing the on-line forms on our site.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us or on our behalf. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


We may collect and process the following data about you;

  • Information that you provide by filling in a survey or any other information gathering medium we send you;
  • If you contact us, a record of that correspondence may be retained;
  • Information in any other surveys that we may ask you to complete, although you do not have to respond to these;
  • Details of your visits to our website, response to our newsletters and the resources that you access.


Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

If you send information to us via e-mail, then you should be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk.


We gather information from members of the public specifically for direct marketing purposes by us and others. We use information held about you in the following ways:

  • To contact you or send you direct marketing information
  • To notify you about our services;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To deal with the results of competitions and promotions;
  • To reply to correspondence from you;
  • To ensure that, where this is applicable, content from our website is presented in the most effective manner for you and for your computer;
  • To resolve any problems with our service that you report.

 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we, or they, may contact you about these in the manner described below. In completing a survey or replying to newsletters you agree to selected third parties contacting you in respect of their services. We will pass them your contact details (including your email address and/or telephone number) so they can do this.

If you do not want us to use your data in the ways described above, or to pass your details on to third parties for marketing purposes, let us know by e-mail to [email protected]


We or the selected third parties may contact you in one of the following ways:

  • by post;
  • by telephone (if you supply your telephone number);
  • by e-mail, SMS or mobile phone (if you supply your contact details).

If you do not want to be contacted by any of these methods, please let us know by e-mail to [email protected]


We may disclose your personal information to any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

Aside from the circumstances described above under the heading, “Uses Made of This Information” we may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • Mailmore or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreements with you, or to protect the rights, property, or safety of ourselves, our customers, or others. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.


You have the right to ask us not to process your personal data for marketing purposes. Just contact us at any time at [email protected].

The Data Protection Act 1998 also gives you the right to access information held about you by us. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. For more details, please send an e-mail to us at [email protected] and ask us how you can make a “subject access request”.


Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]